Delivery Policy

Order Processing

All orders will be processed within 1-3 business days. But it can take only a few hours. When you place an order a giant gong sounds in our office, and we start to move faster than a bee. We’ll ship your order immediately after PayPal confirm your payment.

Delivery Times

• IMPORTANT NOTE: PLEASE EXPECT THAT WE WON'T SHIP ORDERS STARTING FROM 21 JANUARY TILL 24 FEBRUARY 2018 BECAUSE OF OUR FACTORIES HOLIDAYS, (EXPECT AN ADDITIONAL 3-4 WEEKS DELAY), THANK YOU..

 

Frequently Asked Questions

How DO you manage to keep the prices so low?

By sacrificing shipping time. We get the items shipped directly from the manufacturers, which means it takes 2-3 weeks, but it saves a TON of costs in logistics (bulk shipping costs to the US, customs fees, warehousing costs, product handing fees, USPS / UPS costs). No joke – all that stuff can turn a $40 product into $100 product pretty quickly. By giving up shipping time, we’re saving you a butt-ton of money.

Can I have a tracking number?

Yes, Absolutely you will have your tracking number when you order your own and when your goods are ready to go we will send you the tracking number and you can see where is it exactly in any country in the world and where is your item are located, for any question feel free to send us a message to sales@murstuf.com

 

Hey, where’s the other thing I ordered?

Since our products are made by a few different manufacturers, if you order a few different items, they may arrive separately so don’t freak out if you open the packet and there’s an item missing!

 

Is my payment info safe?

We are proud to take payment via PayPal, and your payments are either handled by Paypal or Stripe. Either way, we don’t store any of your credit card info. Ever.

What if there is a problem with my product?

Let us know as soon as you can and we’ll either send you a new one or give you your money back. No further questions asked. We know what it feels like to get a dud after waiting patiently for ages (and unfortunately when you ship enough orders it happens, not often but it does happen) so we’ll do everything in our power to make it right.

Have more questions? Feel free to contact us at sales@murstuf.com