FAQS

1. How will my order be shipped to me?

All of our items are via international shipment.
We source for most reliable and affordable supplier we can get hold from all over the world. 
Hence these items will be shipped directly from direct factory for best deal to you. 
Once your order if shipped, we’ll email you the tracking number and the details for tracking.

2. How long will it take to ship my order?

We process your order within 3 business days. 
Once your order ships, international shipping takes approximately 7 to 21 days.

3. What payment methods do you accept?

We accept payment via Paypal, VISA, Master, Amex and more. 

4. Which countries do we ship to?

We ship to any part of the world, as long there is a postal service.

5. What do you charge for shipping and handling? 

All our items are free shipping except for free items.

6. WHAT IF I RECEIVE A DAMAGED OR WRONG PRODUCT?

If you have received the damaged or wrong product, please send image proof and we will either give you a refund or replace your product depending on your choice.

7. CAN I CHANGE, REFUND OR CANCEL MY ORDER?

If you wish to change, refund or cancel your order, you are allowed to do so only before your item has been shipped. Once we have sent out your shipping confirmation email, we no longer have the ability to make changes or to cancel the order.

8. WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.

9. WILL MY ITEMS BE SENT IN ONE PACKAGE?

For logistical reasons, items in the same purchase will sometimes be
sent in separate packages, even if you've specified combined shipping.
Please keep this in mind when receiving deliveries.

10. When there is a problem with my order, what can I do?

Please contact us and we will work to rectify the problem as soon as possible.